Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
1
Unmatched Durability
2-3 weeks
What Our Clients Say About Us
★★★★★
Average Rating: 4.8/5 from 150 Reviews
Client Satisfaction Guaranteed
The service and support from Oretrek have been exceptional. Their team is knowledgeable and responsive, making the entire process seamless from start to finish.
★★★★★
Emily Davis
Dependable and Efficient Solutions
Oretrek’s modular designs have allowed us to customize our systems perfectly to our needs. Their expertise in process design has been invaluable in optimizing our operations.
★★★★★
John Smith
Exceptional Reliability and Support
Oretrek’s equipment has transformed our operations. The reliability and efficiency of their crushing systems have significantly reduced our downtime, allowing us to meet our production targets consistently.
★★★★★
Jane Doe
Unmatched Quality and Performance
We have been using Oretrek’s screening systems for over a year now, and the performance has been outstanding. Their commitment to quality and rigorous testing ensures that we can rely on their products in the toughest conditions.
★★★★★
Michael Johnson